"I know I can count on Adminja to scale right along with my business."
Heather D. Nitch
Write Way VA
Heather D. Nitch, founder of Write Way VA, started out using Adminja to help families displaced by natural disasters find their way back to the peace, comfort and security a home provides.
Her early endeavors as a Virtual Assistant has grown her business, and now she is transforming her one-woman show into an agency serving clients that make a difference in the lives of others.
Close-up with Write Way VA
In March 2016, Heather launched her business as a part-time venture as she continued to work a full-time career outside of the home. “When I built my VA business to where I tipped the scale of earning enough money in 2017, I left my full-time job. And now with steady growth and an increased client base, I am excited and proud to say I am in the process of hiring my first two associate VAs as I transform Write Way VA into an agency,” explains Heather.
“Up until now it’s been just me managing six clients -- from a home drafting business to an orthodontist with a podcast who helps thousands of others in the orthodontics industry grow their practices. One of my business goals this year is to grow the company to where I have two associate VAs working with me as part of an agency,” shares Heather. “As my role becomes that of a manager and facilitator while my team supports our client’s needs, I know I can count on Adminja to scale right along with my business.”
Early on in her business, Heather was frustrated by the project management systems available because they lacked the key attributes she desired for her extremely detailed client tasks and timekeeping.
Heather recalls, “I had tried everything under the sun and was completely disappointed. I had trained on three different systems. As one of the founding members of the Association of VAs, I was fortunately introduced to Adminja.”
“As soon as I logged on, I was amazed. Within 5 minutes I was operating within it, adding clients and setting up tasks. So many programs are overwhelming and are even limiting if you don’t set it up exactly as it’s structured. I needed something that is going to work quickly, is easy-to-follow, and doesn’t require a big learning curve."
"Adminja’s ease-of-use and intuitive design not only helped me hit the ground running, but gave me the confidence that my new associate VAs could be onboarded and executing on our client service commitments very quickly.”
"When you are building a home you can’t be wrong, and Adminja keeps it all phenomenally on track, and me on point, with every job and task I have."
Adminja keeps all of her ducks in a row
One of Heather’s high-impact clients is a home drafting company based in Western PA with 45 active construction sites across the southern United States.
“Adminja has been invaluable with this client because the task lists are very substantial and detailed, so it keeps me on task and makes sure nothing slips through the cracks,” explains Heather.
To make matters more complicated, the home drafting company subcontracts to two companies in India. With an eight hour time difference, timely coordination is critical. “Their day is our night so I have two hours in the morning where I can connect with them, and it's essential for me to stay on point to make sure I’m not missing anything,” explains Heather. “Whole teams of people are on the other end and rely on my information and review.”
“Despite how meticulously these types of projects must be handled, especially considering all the customization elements that come with home construction, Adminja has been able to help me easily stay on top of even the finest details. With Adminja I know where every project stands, which one is still in review, which one is in the schedule for materials, and which one is just breaking ground. When you are building a home you can’t be wrong, and Adminja keeps it all phenomenally on track, and me on point, with every job and task I have.”
"The time tracker in Adminja is amazing. I don't know how other VAs function without it."
“I’m really excited to start using the team aspect of Adminja. Up until now I haven’t needed that piece of it, but now that my team is growing, I’m able to assign tasks and track their progress,” shares Heather.
“I also have to mention that the time tracker in Adminja is amazing. I don't know how other VAs function without it. None of the other project management systems I looked at had a time tracking function. Adminja was so smart to include that; it’s absolutely essential.”
Ready to see it in Action?
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